Password Reset by SMS

This entry is part 19 of 27 in the series Black Belt

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Let’s face it, sooner or later we all forget a password. There are just so many of them to keep track of. Gmail has made this a little easier by allowing you to recover your password via text message.

Begin by going to Under the personal settings, you should see a section labeled “Security”. Click on the link that says “Change password recovery options”. You’ll need to provide your Google Account credentials one more time to verify your account.

Once that is done, you can add email addresses to send a reset link, or set a mobile phone number to send a password reset code via text message. To this, click on the link under the section “SMS” labeled “Add a mobile phone number”. Choose your country and enter the mobile number you wish to send the text message to and make sure to check the checkbox labeled “Use this phone number for password recovery via text message”. Finally, click the “Save” button at the bottom.

Now if you lose or forget your password, click on the link labeled “Can’t access your account?” in the login box of any Google application. On the right, look for the article labeled “I forgot my password” and click it. This link is also available on the bottom of the page. You will then be taken to the password recovery page where you first need to provide your username. In my case, I entered chuck.tomasi and clicked Submit. You’ll need to enter the text in the captcha page, one of those graphics with squiggly letters. I’ll admit, sometimes these are a little hard to read and I often have to enter more than one.

Once you’ve passed that test, you will be given several options to reset your password based on the account options you chose. If you set an alternate email address, you will receive an email to initiate the password reset process. If you setup the SMS option, you’ll get a text message with a recovery code.

Here’s today’s quick tip. Fight phishing with new labs feature. If you are unfamiliar with the term, Phishing, with a “ph” is a term used for nefarious email that tries to lure you to a website that impersonates another in order to get secure information from you. The most notable of these are eBay and PayPal. For example, some Internet villain will send you a message that looks like it is from PayPal and take you to a site that looks like PayPal, only to get your login and password and exploit your real account. This Labs feature in Gmail verifies that an email that says it’s from eBay or PayPal actually is from one of those sources – making it more trustworthy. To use this, go to the Labs tab in Settings, turn on the feature called “Authentication Icon for verified senders”. Now when you see an email from one of these sources, a little gold key appears next to the sender’s name in the message. This currently only works for eBay and PayPal, but I’m sure Google will be extending this functionality in the future.

Finally, Google has promoted their first labs feature to a full fledged feature. Tasks is now a permanent fixture on the main page for all Gmail users. This labs feature was so successful that everyone is now able to use it by clicking the Tasks link on the left. While there is still no syncing with other systems, I expect more functionality in Tasks in the future. After all, they already implemented my suggestion to move tasks between different tasks lists. Thank you Google!

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  • Tapan says:


    i have forgot my password and whenever i m trying to reset it, it asks me the security question of Frequnt flyer no which i havent enterd while registration.

    can anyone help me to reset my passwod.

    your early response would be much appreciated.

  • Chuck Tomasi says:

    Your message came from a Gmail address. I’m curious, is this a second account you created or did you get your issue resolved?