Posts Tagged ‘calls’

Make Calls, Calendar Update, Double Sent Mail

This entry is part 22 of 23 in the series White Belt

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Make Voice Calls

Good news for Gmail users. Gmail has enabled voice calling from within Gmail. Now you can use your computer’s microphone and speakers (or a USB headset if you like) to make outgoing calls for free in U.S. or Canada and very inexpensive calls many other countries.

To see if you have this feature yet, just look on the left side of your screen under chat and look for the option “Call Phone”. Just click on it and enter a contact’s name or start dialing. The other person does not need to have a Gmail account to make this work. You can call mobile phones or land lines. If you happen to have a Google Voice account associated with your Gmail account, the receiving party will see the incoming call with your Google voice number. If you choose, incoming calls to your Google Voice number can be received right from within Gmail. Now I’m really glad I put that Google Voice number on my latest business cards!

FYI – you will need to install the voice and video chat plugin which you can get at gmail.com/videochat.

Other Internet telephony providers have typically charged for outgoing phone calls. Companies like Skype are extremely inexpensive, but free trumps cheap any day for me.

So far, I have only received one call from someone using Gmail. A couple nights ago I received a call on my mobile phone from my friend Kreg in South Carolina who couldn’t resist testing it out before me. The call quality was about the same as typical mobile phone, with the notable exception of any dropouts hiccups or other artifacts typically associated with mobile calls. It wasn’t quite as good as our Skype to Skype calls, but to call computer to phone for free, I’d say it warrants more usage. Based on initial reports of 1,000,000 calls in the first 24 hours, I’d say it’s off to a good start.

Google reports that all US Gmail accounts have the new feature enabled and they will be rolling it out to other countries soon.

Recurring Event Update

If you haven’t done so recently, take a look at the details of a Google Calendar event. There are now two tabs: one for the event details and one to help you find a time with another Google invitee. They also cleaned up the recurring appointment functionality. When you click on the “repeat” checkbox just under the event title, a new window appears with the details of the event. It is now much easier to create a recurring event, although I still don’t see a “Last” feature for my meeting that happens on the last Wednesday of the month.

Double Sent Mail Bug Fixed

Finally, there were some reports of some Gmail messages being re-sent automatically that affected hundreds of users. Google Employee “Mr Evan” reports that the issue has now been resolved. While this wasn’t a widespread problem, it certainly was annoying when a Gmail user sent a message only to get a response back saying “I already got your message.” If you were affected, rest assured that this bug is resolved.

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